Privacy Policy
This policy explains what information we collect when you visit or buy from this store, how we use it, and the choices you have.
Information we collect
When you browse, we collect basic device and usage information — your browser, IP address, time zone, some cookies, and which pages you viewed. When you place an order, we collect the information needed to fulfil it: your name, billing and shipping address, email address, phone number if provided, and payment details.
We do not store your full card number. Payments are processed by our payment provider, who handles card data directly under PCI-DSS standards.
How we use it
- To process orders, take payment, arrange shipping and send order confirmations.
- To communicate with you about your order or a support request.
- To screen orders for fraud or other risk.
- To send marketing email, only if you asked us to. Every marketing email has an unsubscribe link and we honour it.
Who we share it with
We share information with the service providers needed to run the store — our ecommerce platform, payment processor, and shipping carriers. We do not sell your personal information.
Cookies
We use cookies to keep your cart working and to understand how the store is used. You can block cookies in your browser, though parts of the store may stop working properly.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may also have the right to opt out of certain data sharing. Contact us through our contact page to make a request.
Retention
We keep order records for as long as needed to run the business and meet legal and accounting obligations.
Children
This store is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If this policy changes we will update this page.